Vol. 14 No. 1 (2016)

Table of Contents

Vol. 14 No. 1 (2016)

20 Articles Published 2016-10-08 10.46730/jiana.v14i1

Table of Contents

01
Articles pp. 307-311

KUALITAS PELAYANAN PUBLIK

Talenta Udur Manalu

Quality of Public Services. This study aims to determine the quality of public services and the factors that affect the quality of public services in outpatient installation Mental Hospital Tampan Pekanbaru. This study uses qualitative…