VIRANDA, Elis. ANALISIS KINERJA PELAYANAN ADMINISTRASI PENDUDUK DALAM PERSPEKTIF NEW PUBLIC SERVICE DI KELURAHAN PAKIS SURABAYA. Jurnal Ilmu Administrasi Negara, [S. l.], v. 21, n. 2, p. 122–131, 2023. DOI: 10.46730/jiana.v21i2.8093. Disponível em: https://jiana.ejournal.unri.ac.id/index.php/JIANA/article/view/8093. Acesso em: 29 aug. 2026.