Norman, Vera. “PENGARUHBUDAYALAYANANPRIMATERHADAP KEPUASANPELANGGANPUSKESMAS PANGKALAN KERINCI KABUPATEN PELALAWAN”. JIANA ( Jurnal Ilmu Administrasi Negara ) 8, no. 2 (November 17, 2016): 99–110. Accessed August 29, 2025. https://jiana.ejournal.unri.ac.id/index.php/JIANA/article/view/3621.