ARISANTI, Yessie. KUALITAS PELAYANAN DAN KEPUASAN WAJIB PAJAK. JIANA ( Jurnal Ilmu Administrasi Negara ), [S. l.], v. 14, n. 1, p. 350–357, 2016. DOI: 10.46730/jiana.v14i1.3400. Disponível em: https://jiana.ejournal.unri.ac.id/index.php/JIANA/article/view/3400. Acesso em: 2 aug. 2025.