KARNIAWATI, Jeliria; ANDRI, Seno; SAHURI, Chalid. PENGARUH KUALITAS PELAYANAN PADA KEPUASAN NASABAH. JIANA ( Jurnal Ilmu Administrasi Negara ), [S. l.], v. 15, n. 2, p. 237–240, 2018. DOI: 10.46730/jiana.v15i2.4763. Disponível em: https://jiana.ejournal.unri.ac.id/index.php/JIANA/article/view/4763. Acesso em: 20 oct. 2025.