ISTIANDA, Meita; ', Darmanto. Pelayanan Birokrasi di Era Reformasi, Bagaimana Seharusnya?. Jurnal Ilmu Administrasi Negara, [S. l.], v. 9, n. 02, 2009. DOI: 10.46730/jiana.v9i02.1057. Disponível em: https://jiana.ejournal.unri.ac.id/index.php/JIANA/article/view/1057. Acesso em: 29 aug. 2026.