Rahma Hutahayan H, Afra Amatullah A, Saputra A, Wijayanti N, Rudinia Berty T, Saputra B. INNOVATION ROLE IN PUBLIC SERVICE EFFECTIVENESS: EVIDENCE FROM INDONESIAN STATE ELECTRICITY COMPANY. JIANA. 2025;22(3):258-269. doi:10.46730/jiana.v22i3.8255